Support Plan Overview
Is this how you feel about your current tech support?
- My faith in mankind has been restored!"
Linda
- I am so glad I signed on with Miva Merchant! These technical guys are great!"
Norman
- I worked with Rafael and Michael...I appreciate that they actually called me about the issue...so much better than just dealing with a call ticket through email."
Shane
 Miva Merchant Service Club combines support, priority access, and software into a package that's right for your needs. For a $129 setup fee plus $19.95/month, Service Club support includes the following:
- Unlimited toll free telephone and email support*
- Miva Merchant Synchro support
- Miva Merchant Password Recovery Service
- Discounts for personal one-on-one training
- Standard Database Repair**
In addition to these benefits you will also receive a monthly Gem - an eCommerce extra designed to help you achieve online success that includes one of the following:
- Free Modules
- eCommerce Success Secrets
- Graphics for your store
Sign up within thirty days of registering a Miva Merchant license and also
get the following:
• We'll waive the signup fee of $129 and you pay only $19 for your first month
• Monthly Gem Starter Kit, including:
- Free Module: WYSIWYG HTML Editor for Miva Merchant 5/5.5 (Normally $100 at Miva Central)
- Ecommerce Success Secret: Optimizing your checkout process to increase sales
- Spruce Up Your Store: 9 new sets of custom buttons designed just for Miva Merchant
Sign up and get world class Miva Merchant support with the best modules, tools
and graphics available!
* During Normal Business Hours
** Due to the nature of database problems not all database corruption can be covered under this package.
Miva Merchant Service Club plans are non-refundable.
Please read the service agreement for details.
other support
Documentation
Find all documented information relevant to the management and maintenance of your Miva Merchant product and/or service.
More »
Wishlist Request
Looking for a specific feature that we do not yet offer? Use the Wishlist Request Form to send a message to our Miva Merchant Development Team for review and possible inclusion in a future product update.
Request »
Community Forums
Visit our forums to find answers to the most common Miva Merchant questions. Our forums give you the opportunity to harness the power of our developer community to get useful information about Miva Merchant.
Visit the Forums Now »
|
Patches & Downloads
View a list of recent patches and updates available for the Miva Merchant family of products.
More »
Report a Bug
If there are any errors or inaccuracies with our products that you believe you may have discovered, please submit a Bug report with our web-based form. All Bug Reports are sent directly to our Miva Merchant Development Team for review.
Report » |
| 
