Online Store Trust Building

Please note there is approximately a 30 second intro prior to the actual content of the video.



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Part of being human is the desire to know where you are and what you’re doing, says Rick Wilson, Executive Vice-President of Miva Merchant. And that means that nothing will frustrate your customers more than having no idea of what is expected of them in order to purchase something, or even what they should do next.

In this week’s Expert Tips show Rick explains how to guide customers through making the purchase that they desire. By helping them through the process you increase your chances of making individual sales, and getting customers to come back for more. Watch this show to find out:

- Why a lack of visibility could be frustrating your customers, and costing you sales
- Why process markers increase checkout rates and improve customer satisfaction
- How you can quickly and easily add markers to your site – no invasive webpage rebuilds!

Join Rick Wilson in this business online TV show to hear more of his expert internet business tips and advice for running a successful online business!